I noticed something peculiar when comparing two different EQO warning/error messages. One message was much better designed than the other.
Heuristic: Help users recognize, diagnose, and recover from errors
Bad: The first had a vague and technical reference to some mysterious error code “A0002.”
Good: The second had a friendly and informative tone. “Please allow EQO Mobile to [...]
Version: 1.0.5
Phone: Nokia 6260
EQO is primarily a communications application. It seems reasonable to conclude that most features require some kind of network connectivity.
Fortunately for the users of EQO, the application creators have taken into consideration the benefits of, and the need for, a functional Offline Mode.
Heuristic: User control and freedom
Good: The sign in screen for [...]
EQO Mobile is a J2ME application that allows you to use your data and local calling plan to make international calls. See EQO’s How it Works page for details.
Version: 1.0.5
Phone: Nokia 6260
EQO’s website recognized my phone as I visited their download page with my phone’s mobile browser. That’s a very nice thing, and expected in [...]
